Telecaller / Customer Support

Handle inbound and outbound calls, follow up with leads and support customers. Good Gujarati and Hindi communication is required. An office-based role with fixed hours.

Key responsibilities

• Handle customer queries across calls, email and chat
• Maintain accurate records and documentation
• Follow process SLAs and quality standards
• Coordinate with internal teams to resolve issues

What we're looking for

• Good communication and basic computer skills
• Attention to detail and reliability
• Comfortable with fixed or rotational shifts
• Freshers welcome with the right attitude

Role details

• Location: Katargam, Surat, Gujarat
• Type: Full-time, permanent
• Experience: 0–2 yrs
• CTC: ₹1.8–2.6 LPA + incentives where applicable