Telecaller / Customer Support
Handle inbound and outbound calls, follow up with leads and support customers. Good Gujarati and Hindi communication is required. An office-based role with fixed hours.
Key responsibilities
- Handle customer queries across calls, email and chat
- Maintain accurate records and documentation
- Follow process SLAs and quality standards
- Coordinate with internal teams to resolve issues
What we're looking for
- Good communication and basic computer skills
- Attention to detail and reliability
- Comfortable with fixed or rotational shifts
- Freshers welcome with the right attitude
Role details
- Location: Katargam, Surat, Gujarat
- Type: Full-time, permanent
- Experience: 0–2 yrs
- CTC: ₹1.8–2.6 LPA + incentives where applicable
Related on SForce.
Similar roles: Customer Service Executive (BPO) (Ring Road), Back Office Executive (Adajan), Customer Support Trainee (Fresher) (Citylight)
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About this role.
What is the salary for the Telecaller / Customer Support role in Surat?
The CTC range for this role is ₹1.8–2.6 LPA, depending on experience and interview performance. It is a full-time position based in Katargam, Surat.
How much experience do I need to apply?
This is a fresher-friendly role — candidates with 0–2 yrs of experience are welcome, and structured training is provided.
How do I apply for this job?
Use the application form on this page — attaching a CV is optional. You can also email your CV to info@sforceservices.com quoting role code SF-TC-CS. We respond within one business day.
Apply for Telecaller / Customer Support.
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